I. General provisions
1. Online store operating at www.apartition.com is run by FHU KAFMET Dawid Kondrak with its registered office in Kielce at ul. Źródłowa 12 25-335. NIP 657-208-03-80, REGON number 290871520.
2. Orders are accepted 24 hours a day on the website www.apartition.com. After placing an order, the customer receives an email message that the order has arrived at the store.
3. The Ambition_Partition store operates in Poland. Customers may be adult individuals or legal entities with a residence or registered office in Poland..
4. Ambition_Partition online store, operating at www.apartition.com, conducts mail order sales, and also offers the option of collecting ordered goods in a traditional store.
5. All prices are gross and include VAT.
6. We issue VAT invoices upon request.
II. PROCEDURE FOR PLACING ORDERS AND CONCLUDING SALES AGREEMENTS
1. The placement of a specific product on the Online Store website along with its price does not constitute an offer to sell it, but merely an invitation for buyers to submit offers.
2. The order is placed by the buyer electronically and constitutes an offer to enter into a sales contract for the goods listed on the Online Store website for the price specified therein. To place an order, click the PLACE ORDER button.
3. The order is accepted for execution when the order is confirmed by the store.
4. The customer receives confirmation of order acceptance via email. At this point, the sales contract is concluded, subject to point VII.
5. Technical steps related to placing an order, including selecting goods, adding them to the basket, specifying the payment method, correcting errors in the order, etc. are specified on the website www.apartition.com .
III.CHANGES AND ORDER PROCESSING TIME
1. The Buyer may make changes to the order until the Online Store issues a receipt or invoice (until the parcel is reported for collection by the courier). Changes can be made by phone or by sending an email to kafmet2@interia.pl
2. Information about product availability is displayed next to each product. Order processing time is the time from the moment the order is accepted for processing (until the goods specified in the order are shipped to the buyer). Orders for goods with different processing times are shipped after the entire order is completed, i.e., after the longest specified time.
3. All order processing times are counted in business days and do not include the time of delivery of the parcel to the buyer by Poczta Polska or a courier company.
4. The Seller will deliver the item of sale to the Buyer immediately, no later than within 30 days from the date of conclusion of the contract.
IV. RIGHT OF WITHDRAWAL FROM THE CONTRACT
1. Pursuant to the Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2014, item 827), the Buyer who is a Consumer has the right to withdraw from the sales contract without giving any reason within 14 calendar days from the date of delivery of the goods. To meet the deadline, it is sufficient to send the declaration before the deadline expires.
2. Pursuant to the Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2014, item 827), a Customer who is a Consumer has the right to withdraw from a contract for the provision of electronic services without giving reasons, within 14 calendar days from the date of conclusion of the contract. To meet the deadline, it is sufficient to send the declaration before the deadline expires.
3. Withdrawal is effected by submitting a declaration of withdrawal from the contract and sending it via any channel of distance communication, including:
a. wiadomością e-mail, na adres kafmet2@interia.pl
b. in writing to the following address: FHU KAFMET DAWID KONDRAK ul. Źródłowa 12 25-335 Kielce
4. The declaration of withdrawal should include in particular the order number, the date of its submission, the date of receipt of the goods, and an indication of the form of refund of the price paid..
5. The Seller shall immediately send the Consumer confirmation of receipt of the declaration of intent to withdraw from the sales contract to the e-mail address provided by the Consumer.
6. The consumer has the right to withdraw from the contract without incurring any costs, except for:
a. additional costs incurred by the Consumer in connection with the selection of a method of delivery of the goods other than the cheapest, standard method of delivery offered by the Seller, and
b. direct costs of returning the goods (costs of shipping the goods),
c. costs of returning the goods if, due to their nature, the goods cannot be returned by regular mail.
7. The right to withdraw from a distance sales contract, referred to in paragraph 1, does not apply to the Consumer in relation to contracts:
a. for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the entrepreneur has performed the service, he will lose the right to withdraw from the contract;
b. in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline for withdrawal from the contract expires;
c. in which the subject of the provision is a non-prefabricated item, manufactured according to the consumer’s specifications or intended to meet his individual needs;
d. in which the subject of the performance is an item that spoils quickly or has a short shelf life;
e. in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
f. in which the subject of the performance are things which after delivery, due to their nature, are inseparably connected with other things;
g. in which the subject of the service are alcoholic beverages, the price of which was agreed upon at the conclusion of the sales contract and which can only be delivered after 30 days and whose value depends on market fluctuations over which the entrepreneur has no control;
h. in which the consumer expressly requested the entrepreneur to come to him for urgent repair or maintenance; if the entrepreneur provides additional services other than those requested by the consumer, or supplies items other than spare parts necessary to perform the repair or maintenance, the consumer has the right to withdraw from the contract in respect of additional services or items;
i. in which the subject of the performance are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery;
j. for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement;
k. concluded through a public auction;
l. for the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sporting or cultural events, if the contract specifies the day or period of service provision;
m. for the supply of digital content that is not recorded on a tangible medium, if the performance of the service has begun with the express consent of the consumer before the expiry of the withdrawal period and after the entrepreneur has informed him of the loss of the right of withdrawal.
8. If the Consumer exercises their right to withdraw from the contract, the Consumer is obligated to return the goods to the Seller immediately, i.e. no later than within 14 (fourteen) days, to the Store’s address. The Consumer may also return the goods by handing them over for collection to a person authorized by the Seller, while adhering to the aforementioned deadlines. To meet the deadline, it is sufficient to return the goods before its expiry.
9. The Consumer bears the direct costs of returning the goods (shipping costs), taking into account the need to choose a method that ensures that the goods reach the Seller undamaged.
10. The consumer is liable for any reduction in the value of the item resulting from its use in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.
11. The Seller, no later than within 14 days from the date of receipt of the Consumer’s declaration of withdrawal from the contract, shall refund to the Consumer all payments made by him, including the costs of delivery of the goods, subject to paragraph 5. The Seller shall refund the payments using the same method of payment as used by the Consumer, unless the consumer has expressly agreed to a different method of refund that does not involve any costs for him.
12. If the Seller has not offered to collect the goods from the Consumer himself, he may withhold the refund of payments received from the Consumer until he receives the goods back or the Consumer provides proof of sending them back, whichever occurs first.
13. The Seller does not accept parcels sent cash on delivery.
14. We allow exchanges of goods for other items from our range within 10 days of purchase. Special order products are not eligible for exchange..
V. TERMS OF DELIVERY OF GOODS
1. The ordered goods are delivered to the buyer in the manner chosen by him: by courier, via Inpost parcel lockers or collected at the store’s headquarters in Kielce.
2. Parcels sent by the Online Store are sealed with tape, in cardboard or bubble wrap.
3. The Buyer should pay due attention to the condition of the shipment upon receipt, in particular whether the shipment has not been damaged or destroyed.
4. If a shipment is damaged or destroyed during transport, a damage report must be completed in the presence of the courier, including the date and time of delivery, the names and surnames of the people who checked the shipment, its contents, and the condition in which it arrived. This report must be sent to the Online Store without undue delay.
5. Current shipping prices are available at www.apartition.com. For shipments weighing over 100 kg or with non-standard dimensions, shipping costs are negotiated individually.
VI. OTHER RIGHTS AND OBLIGATIONS OF THE PARTIES TO THE SALES AGREEMENT
1. If the Online Store is unable to fulfill its obligation due to the fact that the goods ordered by the Buyer are not available, it may, within thirty days of concluding the contract, withdraw from the contract and return the entire amount received from the Buyer.
2. Purchased goods are accompanied by proof of purchase (invoice or receipt) and a manufacturer’s or distributor’s warranty card, provided the manufacturer or distributor provides a warranty. A warranty card without proof of purchase is invalid. If the card is lost or destroyed, the buyer should immediately contact the Online Store to obtain a replacement proof of purchase.
3. Items in the “Promotions” section of the Online Store website are limited in quantity. Orders containing such products will be fulfilled in the order in which confirmed orders for these items are received, while supplies last.
VII. COMPLAINT PROCEDURE
1. Complaints should be submitted in writing or using the appropriate functionality of the Online Store website.
2. Before sending the goods, the buyer should contact the store to arrange a date for the courier to pick up the parcel.
3. The complained goods are sent from the complainant via a courier cooperating with the store and at the expense of the store partition.com
4. The Online Store does not accept parcels sent via download.
5. A submitted complaint should include a copy of the proof of purchase and a completed complaint/return form. If the buyer intends to exercise warranty rights, the warranty card (if included with the product) should be attached to the complaint. Compliance with the above requirements is not a condition for complaint processing, but will allow for a more efficient processing.
6. The claimed goods should be sent in their original packaging, allowing for safe transport to a specialized service center. Substitute packaging is acceptable, but must ensure adequate protection during transport.
7. The advertised goods should have full, original accessories.
8. The product being complained about should be accompanied by a description of the damage, along with an indication of when (or under what circumstances) the defect occurred. This description should be as detailed as possible. This description can and should also be provided when submitting a complaint using the appropriate functionality of the Online Store website.
9. The lack of an express written reservation by the buyer that he or she is exercising his or her rights under the warranty means that the buyer is exercising his or her rights under the warranty granted by the manufacturer or distributor.
10. The Online Store will inform the buyer about the acceptance or rejection of the complaint within 14 days of receiving the complaint.
11. The complained goods are returned to the buyer within 7 days of considering the complaint.
12. The Seller is obligated to deliver the goods free from defects. If a defect in the sold item is found, the Seller shall be liable in accordance with the provisions of Articles 556 and 5561-5563 of the Civil Code.
VIII. PERSONAL DATA PROTECTION PRINCIPLES
1. Buyer – a natural person, at the time of placing an order, consents to the processing of his/her personal data by the Online Store, in accordance with applicable regulations, in particular the Personal Data Protection Act and the Act on the provision of electronic services.
2. The personal data provided are processed by the Online Store solely for the proper execution of the sales contract.
3. The Seller guarantees the exercise of rights arising from the Personal Data Protection Act. In particular, the buyer has the right to access their personal data and the right to change, correct, and request its deletion. The right to request the change, correction, or deletion of data from the Online Store system is exercised by sending the appropriate request to the Seller by email, along with the buyer’s name and surname. Registered buyers can make changes and corrections to personal data through the Customer Account.
IX. TECHNICAL CONDITIONS
1. In order to use the services provided under these Regulations, the User must have:
2. Internet browser: Internet Explorer version no older than 7.0 or Mozilla FireFox version no older than 3.0 or Chrome (all versions) or Opera version no older than 2,
3. Java Script support enabled,
4. Active email address.
X. FINAL PROVISIONS
1. The Regulations enter into force on 1 June 2024.
2. The Store will notify registered Customers of any changes to the Terms and Conditions via email, with the right to terminate the contract within 14 days. Changes to the Terms and Conditions will take effect upon the expiration of the notice period. Orders placed before the changes to the Terms and Conditions take effect will be governed by the provisions of the Terms and Conditions in force at the time the order is placed.
3. The Regulations and sales agreements are subject to Polish law.
4. The sales contract is concluded in Polish.
5. Any disputes arising from the Regulations or sales agreements will be resolved by a Polish common court.
6. These Regulations are made available to buyers free of charge via the website www.apartition.com a form that allows it to be downloaded, saved and printed.