I. General provisions
1. Online store operating at www.apartition.com is run by FHU KAFMET Dawid Kondrak with its registered office in Kielce at ul. Źródłowa 12 25-335. NIP 657-208-03-80, Regon No. 290871520.
2. Orders are accepted 24 hours a day on the website. www.apartition.com. After placing an order, the customer receives an email message that the order has arrived at the store.
3. The Ambition_Partition store operates in Poland. The store's customers may be adult individuals or legal entities with their address of residence or registered office in Poland.
4. Ambition_Partition online store, operating at www.apartition.com, conducts mail order sales, and also offers the option of collecting ordered goods in a traditional store.
5. All prices are gross and include VAT.
6. We issue VAT invoices upon request.
II. PROCEDURE FOR PLACING ORDERS AND CONCLUDING SALES AGREEMENTS
1. Placing a specific product on the website of the Online Store together with its price indication does not constitute an offer to sell it, but merely an invitation for buyers to submit offers.
2. The order is placed by the buyer in electronic form and constitutes an offer to conclude a sales contract for goods placed on the website of the Online Store for the price specified therein. To place an order, it is necessary to click the button marked PLACE AN ORDER.
3. The order is accepted for execution when the order is confirmed by the store.
4. The customer receives confirmation of the order in a confirmation email. At this moment, the sales contract is concluded, subject to point VII.
5. Technical activities related to placing an order, including selecting a product, placing it in the basket, indicating the method of payment, correcting errors in the order, etc. are specified on the website www.apartition.com .
III.CHANGE AND ORDER PROCESSING TIME
1. The Buyer may make changes to the order until the Online Store issues a receipt or invoice (until the parcel is reported for collection by the courier). Changes can be made by contacting us by phone or sending an email to kafmet2@interia.pl
2. Information about the availability of the product is displayed for each product. The order processing time is the time that elapses from the moment the order is accepted for processing (until the moment the goods specified in the order are sent to the buyer.) An order for goods with different processing times is sent after the entire order has been completed, i.e. after the longest of the specified times.
3. All order fulfillment times are counted in business days and do not include the time of delivery of the shipment to the buyer by Poczta Polska or a courier company.
4. The Seller shall deliver the item of sale to the Buyer immediately, no later than within 30 days from the date of conclusion of the contract.
IV. RIGHT OF WITHDRAWAL FROM THE CONTRACT
1. In accordance with the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827), the Buyer who is a Consumer has the right to withdraw from the sales agreement without giving reasons, within 14 calendar days from the date of delivery of the goods. To meet the deadline, it is sufficient to send a declaration before the deadline expires.
2. In accordance with the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827), a Customer who is a Consumer has the right to withdraw from the contract for the provision of services by electronic means without giving reasons, within 14 calendar days from the date of conclusion of this contract. To meet the deadline, it is sufficient to send a declaration before the deadline expires.
3. Withdrawal is made by submitting a declaration of withdrawal from the contract and sending it via any channel of distance communication, including:
a. by e-mail to kafmet2@interia.pl
b. in writing to the following address: FHU KAFMET DAWID KONDRAK ul. Źródłowa 12 25-335 Kielce
4. The declaration of withdrawal should include, in particular, the order number, the date of its submission, the date of receipt of the goods, and an indication of the form of refund of the price paid.
5. The Seller shall immediately send the Consumer a confirmation of receipt of the declaration of intent to withdraw from the sales contract to the e-mail address indicated by the Consumer.
6. The consumer has the right to withdraw from the contract without incurring any costs, except for:
a. additional costs incurred by the Consumer in connection with choosing a method of delivery of the goods other than the cheapest, standard method of delivery offered by the Seller and
b. direct costs of returning the goods (costs of shipping the goods),
c. the costs of returning the goods if, due to their nature, the goods cannot be returned by post in the normal manner.
7. The right to withdraw from the distance sales contract referred to in paragraph 1 does not apply to the Consumer in respect of contracts:
a. for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the entrepreneur has performed the service he will lose the right to withdraw from the contract;
b. in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline for withdrawal from the contract expires;
c. where the subject of the provision is a non-prefabricated item, manufactured according to the consumer’s specifications or intended to meet his individual needs;
d. where the subject of the service is an item that spoils quickly or has a short shelf life;
e. where the subject of the service is an item delivered in a sealed package which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery;
f. where the subject of the performance are items that after delivery, due to their nature, are inseparably connected with other items;
g. where the subject of the service are alcoholic beverages, the price of which was agreed upon at the conclusion of the sales contract and which can only be delivered after 30 days and whose value depends on market fluctuations over which the entrepreneur has no control;
h. where the consumer has expressly requested the entrepreneur to come to him for urgent repair or maintenance; if the entrepreneur provides additional services other than those requested by the consumer, or supplies items other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in respect of additional services or items;
i. where the subject of the provision are audio or visual recordings or computer programs supplied in a sealed package, if the package was opened after delivery;
j. for the delivery of newspapers, periodicals or magazines, with the exception of subscription agreements;
k. concluded through public auction;
l. for the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sporting or cultural events, if the contract specifies the day or period of provision of the service;
m. for the supply of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the consumer before the deadline for withdrawal from the contract expired and after the entrepreneur informed him of the loss of the right to withdraw from the contract.
8. In the event that the Consumer exercises the right to withdraw from the contract, the Consumer is obliged to return the goods to the Seller immediately, i.e. no later than within 14 (fourteen) days to the Store's address. The Consumer may also return the goods by handing them over for collection to a person authorized by the Seller, while maintaining the above deadlines. To meet the deadline, it is sufficient to send the goods back before it expires.
9. The Consumer bears the direct costs of returning the goods (shipping costs), taking into account the need to choose a method that will ensure that the goods reach the Seller undamaged.
10. The consumer is liable for any reduction in the value of the item resulting from using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the item.
11. The Seller, no later than within 14 days from the date of receipt of the Consumer's declaration of withdrawal from the contract, shall return to the Consumer all payments made by him, including the costs of delivering the goods, subject to paragraph 5. The Seller shall return the payment using the same method of payment as used by the Consumer, unless the consumer has expressly agreed to another method of return that does not involve any costs for him.
12. If the Seller has not offered to collect the goods from the Consumer himself, he may withhold the refund of payments received from the Consumer until he receives the goods back or until the Consumer provides proof of sending them back, depending on which event occurs first.
13. The Seller does not accept parcels sent cash on delivery.
14. Within 10 days of purchase, we allow the exchange of goods for another from our offer. Products imported on special order are not subject to exchange.
V. TERMS OF DELIVERY OF GOODS
1. The ordered goods are delivered to the buyer in the manner chosen by him: by courier, via Inpost parcel lockers or collected at the store's headquarters in Kielce.
2. Parcels sent by the Online Store are sealed with tape, in cardboard or bubble wrap.
3. The Buyer should pay due attention to the condition of the shipment upon receipt, in particular whether the shipment has not been damaged or destroyed.
4. In the event of damage or destruction of the shipment during transport, a damage report must be drawn up in the presence of the courier, containing the date and time of delivery of the shipment, the names and surnames of the people checking the contents of the shipment, its contents and the condition in which it arrived. This report must be sent, without undue delay, to the Online Store.
5. Current shipping prices are available at www.apartition.com. For shipments weighing more than 100 kg or with non-standard dimensions, shipping costs are negotiated individually.
VI. OTHER RIGHTS AND OBLIGATIONS OF THE PARTIES TO THE SALES AGREEMENT
1. If the Online Store is unable to fulfill the service due to the fact that the goods ordered by the Buyer are not available, it may, within thirty days of concluding the contract, withdraw from the contract and return the entire amount received from the Buyer.
2. The purchased goods are accompanied by: proof of purchase (invoice or receipt) and a manufacturer's or distributor's warranty card - if the manufacturer or distributor provides a warranty. The warranty card without proof of purchase is invalid. In the event of its loss or destruction, the buyer should immediately contact the Online Store to obtain a replacement proof of purchase.
3. The goods in the "Promotions" section on the website of the Online Store are limited in quantity. Orders containing such products are fulfilled in the order in which confirmed orders for these goods are received, until stocks are exhausted.
VII. COMPLAINT PROCEDURE
1. The complaint should be submitted in writing or using the appropriate functionality of the Online Store website.
2. Before sending the goods, the buyer should contact the store to arrange a date for the courier to pick up the shipment.
3. The claimed goods are sent from the claimant via a courier cooperating with the store and at the expense of the store apartition.com
4. The Online Store does not accept parcels sent back via download.
5. The submitted complaint should include a photocopy of the proof of purchase, a completed complaint/return form. If the buyer intends to use the warranty rights, the warranty card should be attached to the complaint (if it was included with the product). Compliance with the above requirements is not a condition for considering the complaint, but it will allow for its more efficient consideration.
6. The claimed goods should be sent in their original packaging enabling safe transport to a specialist service. It is permissible to use substitute packaging, but it must guarantee adequate protection during transport.
7. The complained goods should have full, original accessories.
8. The claimed product should be accompanied by a description of the damages, along with a description of the situation in which (in what situation) the defect occurs; such a description should be as precise as possible. This description can and should also be provided when submitting a complaint using the appropriate functionality of the Online Store website.
9. The lack of an express written reservation by the buyer that he/she is making use of warranty rights means that the buyer is making use of the warranty rights granted by the manufacturer or distributor.
10. The Online Store will inform the buyer about the acceptance or rejection of the complaint within 14 days of receiving the complaint.
11. The complained goods will be returned to the buyer within 7 days of considering the complaint.
12. The Seller is obliged to deliver the goods free from defects. In the event of a defect in the sold item, the Seller shall be liable in accordance with the provisions of Articles 556 and 5561-5563 of the Civil Code.
VIII. PERSONAL DATA PROTECTION PRINCIPLES
1. Buyer – a natural person at the time of placing an order consents to the processing of their personal data by the Online Store, in accordance with applicable regulations, in particular the Personal Data Protection Act and the Act on the provision of electronic services.
2. The personal data provided are processed by the Online Store solely for the purpose of proper execution of the sales contract.
3. The Seller ensures the implementation of the rights resulting from the Personal Data Protection Act, in particular the buyer has the right to view their personal data and the right to change, correct and request their removal. The exercise of the right to demand a change, correction or removal of data from the Online Store system is made on the basis of sending an appropriate request to the seller by e-mail together with the buyer's name and surname. Registered buyers can make changes and corrections to personal data through the Customer Account.
IX. TECHNICAL CONDITIONS
1. In order to use the services provided under these Regulations, the User must have:
2. Internet browser: Internet Explorer no older than 7.0 or Mozilla FireFox no older than 3.0 or Chrome (all versions) or Opera no older than 2,
3. Java Script support enabled,
4. Active email address.
X. FINAL PROVISIONS
1. The Regulations shall enter into force on 1 June 2024.
2. The Store will notify registered Customers of any change to the Regulations via e-mail with the right to terminate the contract within 14 days. Changes to the Regulations come into effect upon expiry of the notice period. For orders placed before the changes to the Regulations come into effect, the provisions of the Regulations in the wording in force at the time of placing the order shall apply.
3. The regulations and sales agreements are subject to Polish law.
4. The sales agreement is concluded in Polish.
5. Any disputes arising from the Regulations or sales agreements will be resolved by a Polish common court.
6. These regulations are made available to buyers free of charge via the website www.apartition.com a form that allows it to be downloaded, saved and printed.